RESILIENCE REHAB & PERFORMANCE
Clear terms to protect both you and our services.
Terms & Conditions.
1
Terms & Conditions
Resilience Rehab & Performance Pty Ltd
Resilience Rehab & Performance Pty Ltd (ABN: 48663413045) provides access to its website, products, and services subject to the following Terms and Conditions. These terms outline your rights and obligations when using our website or engaging with our services.
1. Overview
These Terms and Conditions govern your use of our website and any products, services, digital programs, or content offered by Resilience Rehab & Performance Pty Ltd.
If you do not agree with these terms, you should not use this website or purchase our products or services.
2. Use of Our Website
You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict or inhibit their use of the site.
We reserve the right to suspend or terminate access to the website if these terms are breached.
3. Products and Services
Our website includes an online shop offering digital training programs and related digital products. The terms, access, and refund conditions outlined in these policies apply specifically to purchases made through the shop unless otherwise stated.
We also provide professional services, which may include athlete training, rehabilitation support, performance programming, Member Momentum services, mentorships, continuing professional development (CPDs), consulting, or other tailored offerings.
Terms, conditions, pricing, delivery, and refund arrangements for these services are provided separately and communicated during the relevant enquiry, onboarding, or purchase process. By engaging in any service, you agree to the specific terms presented to you at that time.
4. Digital Content and Access
Digital products are delivered electronically and provide immediate access upon purchase.
You are granted a non-exclusive, non-transferable licence to access and use the digital content for personal use only.
You must not reproduce, distribute, resell, share, or commercially exploit any digital content without our prior written consent.
5. Payments and Pricing
All prices are displayed in Australian dollars unless otherwise stated.
Payments are processed securely via third-party payment providers such as Stripe.
We reserve the right to update pricing at any time. Price changes will not affect purchases already completed.
6. Refunds and Changes
Refunds and program changes are governed by our Refund Policy, which forms part of these Terms and Conditions.
By purchasing a product or service, you acknowledge and agree to the terms outlined in our Refund Policy.
7. Health and Educational Disclaimer
All content provided on this website, including digital programs, educational materials, and written or video resources, is intended for educational and informational purposes only.
Our services are not a substitute for individualised medical advice, diagnosis, or treatment. You should seek advice from a qualified health professional before starting any exercise or rehabilitation program, particularly if you have a pre-existing condition, injury, or medical concern.
Where applicable, services provided by Resilience Rehab & Performance Pty Ltd are covered by professional indemnity and public liability insurance through Guild Insurance.
Our practitioners operate within the recognised scope of practice for physiotherapy and exercise physiology and are bound by the relevant professional standards, codes of conduct, and ethical guidelines set by governing bodies including Exercise & Sports Science Australia (ESSA) and the Australian Health Practitioner Regulation Agency (AHPRA), where applicable.
Participation in any training or exercise program carries inherent risk. By engaging with our content or services, you acknowledge and accept responsibility for your own health, safety, and decision-making.
8. User Accounts
If user accounts are enabled, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts that are misused or breach these terms.
9. Intellectual Property
All content on this website, including text, graphics, programs, videos, logos, and branding, is the intellectual property of Resilience Rehab & Performance Pty Ltd unless otherwise stated.
Unauthorised use of our intellectual property is prohibited.
10. Third-Party Services and Links
This website may include links to third-party websites, tools, or services.
We are not responsible for the content, availability, or privacy practices of third-party websites or services.
11. Limitation of Liability
To the maximum extent permitted by law, Resilience Rehab & Performance Pty Ltd is not liable for any loss, damage, or injury arising from your use of this website, products, or services.
Nothing in these terms excludes rights you may have under Australian Consumer Law.
12. Indemnity
You agree to indemnify and hold harmless Resilience Rehab & Performance Pty Ltd from any claims, losses, damages, or expenses arising from your misuse of the website, breach of these terms, or violation of any applicable law.
13. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and handle personal information.
14. Changes to These Terms
We may update these Terms and Conditions from time to time. The most current version will always be available on our website.
Continued use of the website after changes are made constitutes acceptance of the updated terms.
15. Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes arising in connection with these terms are subject to the jurisdiction of Australian courts.
16. Contact Information
If you have questions about these Terms and Conditions, contact us:
Resilience Rehab & Performance Pty Ltd
Email: [email protected]
Postal address: P.O. Box 5135 ACT Australia
Last updated: 07 January 2026
These Terms and Conditions govern your use of our website and any products, services, digital programs, or content offered by Resilience Rehab & Performance Pty Ltd.
If you do not agree with these terms, you should not use this website or purchase our products or services.
You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict or inhibit their use of the site.
We reserve the right to suspend or terminate access to the website if these terms are breached.
Our website includes an online shop offering digital training programs and related digital products. The terms, access, and refund conditions outlined in these policies apply specifically to purchases made through the shop unless otherwise stated.
We also provide professional services, which may include athlete training, rehabilitation support, performance programming, Member Momentum services, mentorships, continuing professional development (CPDs), consulting, or other tailored offerings.
Terms, conditions, pricing, delivery, and refund arrangements for these services are provided separately and communicated during the relevant enquiry, onboarding, or purchase process. By engaging in any service, you agree to the specific terms presented to you at that time.
Digital products are delivered electronically and provide immediate access upon purchase.
You are granted a non-exclusive, non-transferable licence to access and use the digital content for personal use only.
You must not reproduce, distribute, resell, share, or commercially exploit any digital content without our prior written consent.
All prices are displayed in Australian dollars unless otherwise stated.
Payments are processed securely via third-party payment providers such as Stripe.
We reserve the right to update pricing at any time. Price changes will not affect purchases already completed.
Refunds and program changes are governed by our Refund Policy, which forms part of these Terms and Conditions.
By purchasing a product or service, you acknowledge and agree to the terms outlined in our Refund Policy.
All content provided on this website, including digital programs, educational materials, and written or video resources, is intended for educational and informational purposes only.
Our services are not a substitute for individualised medical advice, diagnosis, or treatment. You should seek advice from a qualified health professional before starting any exercise or rehabilitation program, particularly if you have a pre-existing condition, injury, or medical concern.
Where applicable, services provided by Resilience Rehab & Performance Pty Ltd are covered by professional indemnity and public liability insurance through Guild Insurance.
Our practitioners operate within the recognised scope of practice for physiotherapy and exercise physiology and are bound by the relevant professional standards, codes of conduct, and ethical guidelines set by governing bodies including Exercise & Sports Science Australia (ESSA) and the Australian Health Practitioner Regulation Agency (AHPRA), where applicable.
Participation in any training or exercise program carries inherent risk. By engaging with our content or services, you acknowledge and accept responsibility for your own health, safety, and decision-making.
If user accounts are enabled, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts that are misused or breach these terms.
All content on this website, including text, graphics, programs, videos, logos, and branding, is the intellectual property of Resilience Rehab & Performance Pty Ltd unless otherwise stated.
Unauthorised use of our intellectual property is prohibited.
This website may include links to third-party websites, tools, or services.
We are not responsible for the content, availability, or privacy practices of third-party websites or services.
To the maximum extent permitted by law, Resilience Rehab & Performance Pty Ltd is not liable for any loss, damage, or injury arising from your use of this website, products, or services.
Nothing in these terms excludes rights you may have under Australian Consumer Law.
You agree to indemnify and hold harmless Resilience Rehab & Performance Pty Ltd from any claims, losses, damages, or expenses arising from your misuse of the website, breach of these terms, or violation of any applicable law.
Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and handle personal information.
We may update these Terms and Conditions from time to time. The most current version will always be available on our website.
Continued use of the website after changes are made constitutes acceptance of the updated terms.
These Terms and Conditions are governed by the laws of Australia. Any disputes arising in connection with these terms are subject to the jurisdiction of Australian courts.
If you have questions about these Terms and Conditions, contact us:
Resilience Rehab & Performance Pty Ltd
Email: [email protected]
Postal address: P.O. Box 5135 ACT Australia
Last updated: 07 January 2026
